Community

Community & support

Report a bug, request a feature, or get help running Routeplane.

Running Routeplane and hit a snag, or want to shape where it goes next? Here's how to reach us and get unblocked.

Report a bug or request a feature

Tell us what you ran into or what you'd like to see. The more concrete, the faster we can act:

  • Bugs, what you did, what you expected, what happened, and the gateway version (the image tag you ran).
  • Feature requests, the problem you're trying to solve, not just the feature; it helps us find the best fix.

Send either to rp_maintainers@routeplane.ai. Include response headers (x-routeplane-*) where relevant, they often pinpoint what happened without any back-and-forth.

Get support

You're runningHow to get help
Self-hostedEmail rp_maintainers@routeplane.ai. Start with Self-host and Errors, most issues are a config or key-registry detail.
Routeplane CloudManaged customers get prioritised support with an SLA. Reach the team.

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